Privacy Policy

Welcome to AD Aesthetics & Skincare Clinic. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website contact us, or use our services.

We comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

We may collect and process the following types of personal data:

a. Information you provide directly

Name, email address, phone number, postal address
Date of birth
Medical history or treatment details (if relevant to your appointment or consultation)
Payment details (processed securely by third-party providers)
Photographs (for treatment records and consent, where applicable)

b. Information collected automatically

Technical data such as IP address, browser type, and operating system
Website usage data (pages visited, time spent, etc.) via cookies and analytics tools

c. Information from third parties

Referral information (e.g., if another clinic or practitioner refers you)
Marketing sources (if you have given consent)

4. How We Use Your Information

We use your information to:

Provide aesthetic consultations and treatments
Manage appointments and communicate with you
Process payments and invoices
Maintain medical and treatment records
Send appointment reminders and follow-up information
Improve our website and services
Comply with legal or regulatory obligations

We will only use your personal data when the law allows us to. Most commonly, this will be:

To perform a contract (e.g., treatment or consultation)
To comply with legal obligations (e.g., medical record keeping)
With your consent (e.g., marketing communications)

5. Marketing Communications

If you consent, we may send you updates about our treatments, offers, or events.
You can withdraw consent at any time by clicking “unsubscribe” in our emails or contacting us directly.

We never sell your personal data to third parties.

6. How We Share Your Information

We may share your data with:

Medical or healthcare professionals involved in your care
IT and website support providers
Payment processors (e.g., Stripe, Square)
Regulators or legal authorities if required by law

All third parties are required to respect your data privacy and only process your data according to our instructions.

7. Data Security

We have implemented appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.
All clinical and personal records are stored securely and only accessible by authorised personnel.

8. Data Retention

We will retain your data only as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or medical record-keeping requirements.

Medical records: retained for a minimum of 8 years (as per medical guidance)
Marketing data: until you withdraw consent

9. Your Rights

Under UK data protection law, you have the right to:

Access the personal data we hold about you
Request correction of inaccurate data
Request deletion of your data (where applicable)
Object to or restrict processing
Withdraw consent at any time
Lodge a complaint with the Information Commissioner’s Office (ICO)

ICO Contact:
Website: www.ico.org.uk
Telephone: 0303 123 1113

10. Cookies

Our website uses cookies to enhance your browsing experience and analyse site traffic.
You can control or disable cookies through your browser settings.
For more details, please see our Cookie Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last updated” date.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact:
AD Aesthetics & Skincare Clinic
Email: alysia@adaestheticsclinic.com
Address: 3 William Street, Holyhead, Anglesey, LL65 1RN
Phone: 07308472922